Start accepting online bookings today

FrontDesk allows citizens to reserve time online before coming into a service center while maintaining the ability to manage walk-in appointments. Through customized reservation sites, clients can map out their workflows into the FrontDesk software, ask the citizens for information, and provide additional information, links, or reminders to citizens while booking, among other features.

Workflows are very easy to customize and build directly into the reservation site. These workflows can direct citizens to the appropriate reservation type based on pre-defined questions. For example, when booking an appointment to renew a passport, a workflow could ask the user whether they are a citizen or permanent resident and offer specific information for both options.

 

Online bookings in 1 minute

 

Ask the right questions and ensure your customer books the right time. FrontDesk allows for dynamic management of your opening hours and daily schedules. The schedules are so advanced, you can change them by the minute.

Want to enjoy a peaceful lunch? Or a weekly meeting?

Manage your week through the scheduling tool in FrontDesk. This makes it easy to disable online bookings during lunch hour or during a weekly office meeting. The best part? Cut off bookings at the end of the day to ensure you and your staff can leave on time.

Leave overtime and peak hours behind with FrontDesk!

What is included?

If you have any questions, let us have a talk!

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  • Set up an online reservation site in 5 minutes
  • Build screening flows to ensure the right service is booked
  • Get appointments into your own calendar automatically
  • Schedule your availability down to the minute
  • Customers can check-in with their smart phone
  • Get instant notification when a customer has arrived
  • Plan your day with no surprises and no overtime
  • Set up individual confirmation and reminder SMS/Email
  • Get statistic on bookings and track performance
  • Use the Employee App to get an overview of your day, week and month
  • Set up specific user rights to allow for differentiated access
  • Create a great customer experience for your customers
  • Get highly satisfied staff who knows what their day looks like
  • And much more!