Statistics

Looking for data to drive your decision-making? Let FrontDesk’s advanced statistic module guide you.

With statistics on both previous and upcoming days, managing staffing, creating reports and optimize your business have never been easier.

91%
Of citizens are service-ready using FrontDesk
100%
Satisfied FrontDesk users
99.9%
Uptime on FrontDesk's platform
Testimonials

What our customers say

Chief Information Officer
Shawn Slack

The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

Show all references
Photo of WFCU Centre with blue skies
IT Site Lead, City of Windsor

How FrontDesk and Windsor-Essex Health Unit created a seamless flow in 2 days for the COVID vaccination push in the region.

Show all references
Mock up of FrontDesk Monitor
Leader – IT Projects
Ali Khan

With an average wait time of just 2 minutes, FrontDesk’s Queue Management System (QMS) implementation at the Ontario Court of Justice was a success for both staff and visitors form day one.

Show all references
City of Mississauga Library Meadowvale Community Centre
IT Business Manager, City Services
Paul Burns

The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

Show all references
City of Brampton

Brampton is a well-run city, focused on continuously improving the day-to-day operations of the corporation by streamlining service delivery to ensure timely and efficient customer service.

Show all references
Queue and Appointment Management

Understand why FrontDesk is the best in the market

We are great at eliminating queues and improving satisfaction. We also create some pretty cool videos explaining why we are the best solution for the public sector.

See more videos

What did 2020 look like?

-2min
Was the average wait time with FrontDesk
57k+
Curbside pickups with FrontDesk
5k+
Marriage licences booked with FrontDesk

Why choose FrontDesk?

We are not only founded in the World’s most digital public sector. We are made for the public sector. Our innovative platform is tailored for the complexity of government services and we comply with local privacy and data regulations.