Create a touchless check-in experience
We make it easy for your customers to check-in using their smartphones for a touchless experience. Using the link sent by SMS/Email, the check-in flow is as easy as 1-2-3.
- 1. Click the URL
- 2. Let staff know you have arrived by clicking check-in
- 3. Wait for staff to call your ticket and you are good to go!
Sounds easy, right? Check out the demo-video!
What is included?
- Customize wording on mobile check-in
- No app is needed – works from your browser with an unique URL
- Staff is automatically notified when customer checks in
- Easy cancellation if customer is unable to make it – time is released for others
- When staff is ready to help, the customer is instantly notified
Speaking of smartphones and making it easy to check-in.
At FrontDesk, we are all about efficiency and optimizing your service delivery. Some of our mantras are to eliminate no-shows and only have customers come into your office if necessary.
With customizable and multiple reminders, you decide when to remind your customers of their appointment. This way, they are easily reminded to either show up or cancel their booking. If they cancel, the time is made available for others to enjoy.
As for multi-channel. If you have services available online, use FrontDesk to channel them to the online services. This way, you spend your resources on customers who need your help in person.
And your customers? They can spend their time in the sun! Or rain. Or snow.