• How the City of Brampton safely re-opened during COVID-19

    Brampton is a well-run city, focused on continuously improving the day-to-day operations of the corporation by streamlining service delivery to ensure timely and efficient customer service.

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  • City of copenhagen logo
    How wait time became negative in the City of Copenhagen

    The City of Copenhagen is Denmark’s largest municipality and it has ambitious targets for digitization and improved efficiency. In the Citizens service, these targets are in the midst of being fulfilled and one of the tools that are being used is FrontDesk.

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  • COVID19
    Guiding the City of Mississauga through COVID19

    The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

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  • Courts
    Provincial Courts in the City of Mississauga

    With an average wait time of just 2 minutes, FrontDesk’s Queue Management System (QMS) implementation at the Ontario Court of Justice was a success for both staff and visitors form day one.

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  • COVID19
    Managing people flow for COVID19 vaccinations

    How FrontDesk and Windsor-Essex Health Unit created a seamless flow in 2 days for the COVID vaccination push in the region.

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  • COVID19
    Reopening Library Services in Mississauga

    The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

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  • Hvidovre Kommune
    Everyone uses FrontDesk in Hvidovre

    FrontDesk is used across different departments in the Hvidovre Municipality administration. This provides operational advantages as well as a professional exchange of experience that contributes to an optimized use of the platform.

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    Testimonials

    Our customers says

    Chief Information Officer
    Shawn Slack

    The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

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    Photo of WFCU Centre with blue skies
    IT Site Lead, City of Windsor

    How FrontDesk and Windsor-Essex Health Unit created a seamless flow in 2 days for the COVID vaccination push in the region.

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    Mock up of FrontDesk Monitor
    Leader – IT Projects
    Ali Khan

    With an average wait time of just 2 minutes, FrontDesk’s Queue Management System (QMS) implementation at the Ontario Court of Justice was a success for both staff and visitors form day one.

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    City of Mississauga Library Meadowvale Community Centre
    IT Business Manager, City Services
    Paul Burns

    The City of Mississauga, Canada’s 6th largest City, was one of many municipalities where operations were impacted during the first wave of COVID19. Learn how 19 libraries use FrontDesk daily to continue services

    Show all references
    City of Brampton

    Brampton is a well-run city, focused on continuously improving the day-to-day operations of the corporation by streamlining service delivery to ensure timely and efficient customer service.

    Show all references
    FrontDesk in all its glory

    Understand the solution

    FrontDesk is made for the public sector. We understand your complexity and have developed a simple to use – yet highly complex – system for you.

    If you have 5 minutes, we encourage you to watch this video.

    If you still have questions, do not hesitate to reach out!

     

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    Our customers