Our Full Suite gets you in control of time
Build on feedback from our clients, we give you the best queue and appointment management platform.
Instant results with online bookings
We will get you started with online bookings immediately and the rest is managed seamlessly by the FrontDesk platform:
- Start with online bookings
- Check-in using the Smart Kiosk
- Call the customer using the FrontDesk Monitor
- Service the customer using the Employee App
- Send an after-visit survey
- Get comprehensive statistics and create an even better journey
Easily manage walk-ins
Haven’t made an online booking? No problem. Let us handle walk-ins with our innovative queue management system (QMS):
- The FrontDesk Smart Kiosk greets you
- Select the Service you need
- Pick a time that works for you. It might be now – it might be tomorrow?
- Staff calls the customer using the FrontDesk Monitor
- Service the customer using the Employee App
- Send an after-visit survey
- Get comprehensive statistics and create an even better journey
See how it works
Yes, we like details. Details and the ability to customize set us apart.
Our system is built with the unique needs governments and public sectors have for service delivery.
Queue Management
With 10 years of experience in eliminating queuing, optimizing appointments and digitalizing manual processes, we are the preferred platform for the public sector.
- Visitor management
- Occupancy Management
- Check-ins
- Signage and monitors
- Kiosks
Online Bookings
Save time, plan your day and get time back in your hands by utilizing FrontDesk’s online bookings system and seamlessly configure your schedule. No more overtime or peak hours.
- Online bookings
- Employee Overview
- Analytics
- Own customization
- Check-ins
Multi-channel
Direct your customers to the right channels such as online or virtual and use your in-person resources the right way: where they are needed!
- Integrate with online services
- Free up resources
- Payment solution included
- Virtual meetings
- Curbside pickup
A wealth of opportunities
Disrupt waiting time
FrontDesk Suite improves the services provided significantly by eliminating waiting time through a comprehensive management of people flow
Improve work quality
FrontDesk Suite improves work quality for employees reducing stress while increasing retention and enabling talent attraction
Facilitate decision making
FrontDesk Suite provides unmatched data and analytics for managers to optimize resource allocation and excel their business
Give your lobby a new and informative look
The info screens give your lobby a professional look and make it easy for customers to know where to go.
