FrontDesk – Bookings and Queue Management for Health Departments

Simple but powerful bookings

Online bookings take the pain away from manual scheduling. FrontDesk’s intuitive platform makes it easy to enable or adjust bookings for a clinic in minutes. Allow patients to book – or request – an appointment.

Automate reminders to avoid no-shows and let clinical staff know what their day looks like. You can easily adjust your capacity to keep a steady flow of patients.

FrontDesk Health can be used for all types of clinics, such as:

  • School immunization
  • Pre-natal classes
  • Vaccination campaigns
  • Sexual Health
  • and so much more

Bookings made simple

Demo of FrontDesks online appointment booking software.

Book a demo today!

Benefits for clinics:

  • Complete overview of the day
  • Allow for last-minute bookings – or set prep time
  • Ability to configure capacity and schedules
  • Automate reminders to reduce no-shows
  • No more manual scheduling

Benefits for patients:

  • Increases access to care
  • Booking an appointment takes 2 minutes
  • Confirmation and reminder messages
  • Choose virtual or in-person care
  • User-friendly booking experience

Benefits for management:

  • Various analytics for better decision making
  • Manage staff planning according to bookings
  • Reduce costs on manual scheduling
  • Provide better customer services for your community

Compliance is key

FrontDesk Health is the easiest way to get started with online bookings for your various public health campaigns. But first, be sure we check all your compliance requirements.

FrontDesk is compliant with the following privacy acts:

  • HIPAA,
  • PHIPPA,
  • PIPEPA,
  • MFIPPA
  • And others

Reach out now to request a report on our privacy. We are externally audited yearly to ensure the highest level of security and privacy.

Female health practitioner in green scrubs, mask and gloves use a tablet

frontdesk smart kiosk with accessible navbar and foot stand

Manage the customer flow

With FrontDesk Health, you also get the opportunity to manage walk-ins and check-ins automatically. The FrontDesk Smart Kiosk works as your greeter and can triage patients as they arrive.

With FrontDesk Digital Signage, guide patients to the correct examination room. This flow is managed via the FrontDesk Employee App.

  • Seamlessly transfer patients from one room to another – or from one person to another
  • Eliminate wait time and crowded waiting areas
  • Let patients check in using the Smart Kiosk or their smart phone
  • Allow for time booking directly in the waiting area